Rahi Care, a healthcare center based in Chandigarh, embarked on a journey of digital transformation to overcome the challenges plaguing their HR processes. Prior to implementing Keka's HRMS solution, manual processes led to inconsistencies in leave and attendance tracking, payroll calculation hurdles, and inefficient expense management. With the adoption of Keka, Rahi Care revolutionized its HR operations, introducing structured systems for leave and attendance management, expense tracking, and employee grievance resolution.

Sonia Tayal

CHRO

We have more than 500 employees across our organization, and the number of grievances calls we get daily is 3-5 at max. This number was quite high before Keka was implemented, so I would say this feature (Helpdesk) has ensured that employees can get their queries cleared on time.

The big impact